about us
Professional, seamless, affordable call answering solutions save you time and money.
Welcome to SMARTstrat, where exceptional call answering and expert lead management meet flexibility and reliability. We’re the chameleon of the industry, seamlessly blending in with your team and effortlessly representing your business.
When answering or making calls on your behalf, our skilled telephone PAs become part of your team. Callers remain blissfully unaware they have connected with a third party because we embody your brand, values and dedication to outstanding customer service.
At SMARTstrat, we focus on delivering a professional and unified service that saves you time and money because we understand the importance of providing a positive customer experience. By entrusting us with your telephone enquiries, you gain the freedom to concentrate on business growth and the day-to-day running of your operations.
THE SMARTstrat APPROACH
Established in 2011 by Nicki Gallet, SMARTstrat has forged strong ties with many clients, working alongside them in an ongoing or ad hoc capacity.
SMARTstrat specialises in catering to the needs of growing companies and savvy sole traders juggling the day-to-day demands of running a business. They recognise the importance of projecting a professional image and being available to customers. Our services are tailored to alleviate any burden, ensuring every enquiry is answered promptly and competently.
To offer the best possible service, we learn about the challenges and goals of your business and how you currently interact with your customers. With a deep commitment to your success, we foster long-term partnerships based on trust, reliability and mutual growth.
SMARTstrat SERVICES
With SMARTstrat by your side, you can feel confident that every aspect of your call answering needs is handled with proficiency and care, allowing you to focus on what truly matters – building and nurturing your business.
- Telephone answering
- Expert lead management
- Out-of-hours/emergency call management
- PAYG customer service
- Virtual PA
- Administration
- Email, web and social media enquiry handing
- Data entry
For more information about our packages, call 01257 429677 or email the team.
get in touch today!
Save time and money with professional call answering services that seamlessly integrate with your business and provide the exceptional service your customers deserve. With SMARTstrat, you’ll never miss a call or an opportunity again.